Supply chain

The Enterprise Operating Platform for Supply Chain

 Redefining planning, execution, and revenue integrity through cognitive orchestration. Metafore connects the systems you already run ERP, TMS, S&OP, and visibility platforms  and reasons across them in real time.


Cognitive orchestration turns fragmented planning and exception work into coordinated decisions that reach production inside a single quarter.

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Core Operations

Everything your planners and logistics teams need

Run a resilient supply chain without replacing the systems already in place.

REVENUE GROWTH

Demand Sensing and Forecast

Read signals across sell-in, sell-through, promotion, and external market data to sharpen forecast accuracy.

Order-to-Cash Automation

Multi-agent architecture monitors the full O2C workflow across ERP, TMS, and invoicing systems. Exceptions surface before escalation.

Dynamic Commercial Orchestration

Connect pricing, promotion, and allocation decisions to real-time inventory and logistics data to protect margin.

Channel & Customer Experience

Personalized order management and proactive shipment updates across direct, wholesale, and e-commerce channels.

SERVICE OPERATIONS

Exception Management & Escalation

Automated triage across order, fulfillment, and delivery exceptions with full reasoning trace for human escalation.

Invoice & Settlement Resolution

Reconcile freight invoices, duty charges, and customer disputes across TMS, ERP, and settlement systems in minutes rather than days.

Cases & Service Tickets

Automated ticket triage, guided resolution, and proactive issue detection across delivery, damage, return, and availability inquiries.

SERVICE OPERATIONS

Exception Management & Escalation

Automated triage across order, fulfillment, and delivery exceptions with full reasoning trace for human escalation.

Invoice & Settlement Resolution

Reconcile freight invoices, duty charges, and customer disputes across TMS, ERP, and settlement systems in minutes rather than days.

Cases & Service Tickets

Automated ticket triage, guided resolution, and proactive issue detection across delivery, damage, return, and availability inquiries.

SERVICE OPERATIONS

Exception Management & Escalation

Automated triage across order, fulfillment, and delivery exceptions with full reasoning trace for human escalation.

Invoice & Settlement Resolution

Reconcile freight invoices, duty charges, and customer disputes across TMS, ERP, and settlement systems in minutes rather than days.

Cases & Service Tickets

Automated ticket triage, guided resolution, and proactive issue detection across delivery, damage, return, and availability inquiries.

Disruption Resolution

Proactive protection across sourcing, logistics, and settlement

Tariff & Trade Exposure Detection

Continuous monitoring of policy changes, duty classifications, and sourcing exposure, with real-time scenario modeling of landed-cost impact.

Tariff & Trade Exposure Detection

Continuous monitoring of policy changes, duty classifications, and sourcing exposure, with real-time scenario modeling of landed-cost impact.

Freight Invoice & Rate Compliance

Rate anomalies, accessorial overcharges, and contract violations detected across carrier billing and TMS data.

Freight Invoice & Rate Compliance

Rate anomalies, accessorial overcharges, and contract violations detected across carrier billing and TMS data.

Fraud & Chargeback Prevention

Pattern-based detection of return fraud, claim abuse, and chargeback manipulation across customer accounts.

Fraud & Chargeback Prevention

Pattern-based detection of return fraud, claim abuse, and chargeback manipulation across customer accounts.

Supplier Risk & Multi-tier Visibility

Concentration risk, performance drift, and geopolitical exposure across your supplier network, identified before they surface as shortages.

Supplier Risk & Multi-tier Visibility

Concentration risk, performance drift, and geopolitical exposure across your supplier network, identified before they surface as shortages.

Inventory & Allocation Integrity

Shrink, misallocation, and inventory position drift identified before they affect service levels or margin.

Inventory & Allocation Integrity

Shrink, misallocation, and inventory position drift identified before they affect service levels or margin.

Trade Compliance & Documentation

Monitoring and automation for cross-border documentation, customs filings, and regulatory screening across global shipping lanes.

Trade Compliance & Documentation

Monitoring and automation for cross-border documentation, customs filings, and regulatory screening across global shipping lanes.

Automation

Intelligent automation from sourcing to the last mile

Predictive automation connected to the systems of record  so planning, procurement, and execution work from one shared view.

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  • Flight check-in alert notification interface

    Multi-Tier Supplier Orchestration

    Automated monitoring of supplier performance, lead time variance, and quality exceptions tied to existing MRO and procurement systems.

  • Rush period passenger alert notification

    Inventory & Parts Assurance

    Reconcile inventory positions across plants, distribution centers, and field sites so forecasts match physical reality.

  • Digital bag tag and tracking notification

    Logistics & Carrier Orchestration

    Carrier selection, mode optimization, and tender management tied to real-time rate and capacity signals across your TMS environment

  • In-journey flight status notification interface

    In-Journey Progress Notifications

    Personalized updates on flight status, gate changes, and arrival milestones.

  • Baggage handling status update notification

    Warehouse Exception Handling

    Intelligent escalation of pick, pack, and ship exceptions with full upstream context from the order system.

  • Visa and documentation advisory interface

    S&OP and Scenario Planning

    Model the impact of tariff, demand, and capacity changes across sourcing, demand, and logistics data in hours rather than weeks.

  • Proactive ancillary service upsell interface

    Compliance & Trade Documentation

    Track and automate customs, duty, and hazmat documentation requirements across global shipping lanes.

  • Flight check-in alert notification interface

    Multi-Tier Supplier Orchestration

    Automated monitoring of supplier performance, lead time variance, and quality exceptions tied to existing MRO and procurement systems.

  • Rush period passenger alert notification

    Inventory & Parts Assurance

    Reconcile inventory positions across plants, distribution centers, and field sites so forecasts match physical reality.

  • Digital bag tag and tracking notification

    Logistics & Carrier Orchestration

    Carrier selection, mode optimization, and tender management tied to real-time rate and capacity signals across your TMS environment

  • In-journey flight status notification interface

    In-Journey Progress Notifications

    Personalized updates on flight status, gate changes, and arrival milestones.

  • Baggage handling status update notification

    Warehouse Exception Handling

    Intelligent escalation of pick, pack, and ship exceptions with full upstream context from the order system.

  • Visa and documentation advisory interface

    S&OP and Scenario Planning

    Model the impact of tariff, demand, and capacity changes across sourcing, demand, and logistics data in hours rather than weeks.

  • Proactive ancillary service upsell interface

    Compliance & Trade Documentation

    Track and automate customs, duty, and hazmat documentation requirements across global shipping lanes.

  • Flight check-in alert notification interface

    Multi-Tier Supplier Orchestration

    Automated monitoring of supplier performance, lead time variance, and quality exceptions tied to existing MRO and procurement systems.

  • Rush period passenger alert notification

    Inventory & Parts Assurance

    Reconcile inventory positions across plants, distribution centers, and field sites so forecasts match physical reality.

  • Digital bag tag and tracking notification

    Logistics & Carrier Orchestration

    Carrier selection, mode optimization, and tender management tied to real-time rate and capacity signals across your TMS environment

  • In-journey flight status notification interface

    In-Journey Progress Notifications

    Personalized updates on flight status, gate changes, and arrival milestones.

  • Baggage handling status update notification

    Warehouse Exception Handling

    Intelligent escalation of pick, pack, and ship exceptions with full upstream context from the order system.

  • Visa and documentation advisory interface

    S&OP and Scenario Planning

    Model the impact of tariff, demand, and capacity changes across sourcing, demand, and logistics data in hours rather than weeks.

  • Proactive ancillary service upsell interface

    Compliance & Trade Documentation

    Track and automate customs, duty, and hazmat documentation requirements across global shipping lanes.

Enterprise Impact

Enterprise Impact

Metafore's supply chain orchestration intelligence connects planning, logistics, procurement, and finance.

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24/7 Exception Resolution

Automated resolution across the full order-to-cash cycle.

Real-Time Tariff Response

Scenario modeling in hours, without waiting for the next S&OP cycle.

Planner Capacity Unlocked

Routine decisions move without senior planner attention.

Unified Agent Workspace

One agent layer across planning, logistics, service, and finance.

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Connect With Us

Request a demo to learn how Metafore can transform your enterprise.

Book a demo

Book a demo

contact us

Connect With Us

Request a demo to learn how Metafore can transform your enterprise.

Book a demo

Book a demo