Travel

Travel module streamlines the entire travel lifecycle

From booking to boarding, ^agents orchestrate every experience with contextual reasoning, automation, and personalization.

Core Operations

Everything customers need for seamless travel

booking

Explore Destinations 

Empower travelers to discover and compare routes, fares, and offers across global networks.

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Explore Destinations 

Empower travelers to discover and compare routes, fares, and offers across global networks.

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Explore Destinations 

Empower travelers to discover and compare routes, fares, and offers across global networks.

Search & Book Hotels & Ground Transport 

Unified platform for hotels, transfers, and local transport — all coordinated through intelligent automation.

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Search & Book Hotels & Ground Transport 

Unified platform for hotels, transfers, and local transport — all coordinated through intelligent automation.

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Search & Book Hotels & Ground Transport 

Unified platform for hotels, transfers, and local transport — all coordinated through intelligent automation.

Explore & Book Experiences / Excursions 

Upsell contextual experiences and activities aligned with each traveler's itinerary.

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Explore & Book Experiences / Excursions 

Upsell contextual experiences and activities aligned with each traveler's itinerary.

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Explore & Book Experiences / Excursions 

Upsell contextual experiences and activities aligned with each traveler's itinerary.

Search & Book Flights

Enable conversational flight discovery and booking with real-time inventory, pricing, and loyalty integration.

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Search & Book Flights

Enable conversational flight discovery and booking with real-time inventory, pricing, and loyalty integration.

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Search & Book Flights

Enable conversational flight discovery and booking with real-time inventory, pricing, and loyalty integration.

MANAGEMENT

Booking Changes, Cancellations & Upgrades 

Instantly manage modifications, upgrades, or cancellations through adaptive automation.

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Booking Changes, Cancellations & Upgrades 

Instantly manage modifications, upgrades, or cancellations through adaptive automation.

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Booking Changes, Cancellations & Upgrades 

Instantly manage modifications, upgrades, or cancellations through adaptive automation.

Flight Check-in & Seat Management

Simplify digital check-in, seat selection, and special requests like early boarding or service assistance.

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Flight Check-in & Seat Management

Simplify digital check-in, seat selection, and special requests like early boarding or service assistance.

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Flight Check-in & Seat Management

Simplify digital check-in, seat selection, and special requests like early boarding or service assistance.

Baggage Check Tag Issuance

Automate digital baggage tags and integrate tracking notifications across channels.

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Baggage Check Tag Issuance

Automate digital baggage tags and integrate tracking notifications across channels.

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Baggage Check Tag Issuance

Automate digital baggage tags and integrate tracking notifications across channels.

Loyalty Account Management

Automate loyalty tasks — missing miles, award bookings, and partner redemption tracking.

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Loyalty Account Management

Automate loyalty tasks — missing miles, award bookings, and partner redemption tracking.

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Loyalty Account Management

Automate loyalty tasks — missing miles, award bookings, and partner redemption tracking.

Proactive Intelligence

Stay ahead with smart notifications

Proactive reminders to ensure on-time check-in and boarding.

Disruption Resolution

Instant support when things go wrong

Stay in control, even when plans change. No waiting, no stress — just seamless recovery.

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IROP Scenarios (Irregular Operations)

Automatically rebook flights and coordinate accommodation, transport, and meal vouchers — with clear options for change or cancel.

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IROP Scenarios (Irregular Operations)

Automatically rebook flights and coordinate accommodation, transport, and meal vouchers — with clear options for change or cancel.

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IROP Scenarios (Irregular Operations)

Automatically rebook flights and coordinate accommodation, transport, and meal vouchers — with clear options for change or cancel.

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IROP Alerts (Weather, Cancellations & Rebooking)

Predictive, context-driven alerts for schedule disruptions and rebookings.

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IROP Alerts (Weather, Cancellations & Rebooking)

Predictive, context-driven alerts for schedule disruptions and rebookings.

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IROP Alerts (Weather, Cancellations & Rebooking)

Predictive, context-driven alerts for schedule disruptions and rebookings.

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Mishandled Baggage

Resolve lost or delayed baggage with proactive updates and delivery scheduling.

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Mishandled Baggage

Resolve lost or delayed baggage with proactive updates and delivery scheduling.

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Mishandled Baggage

Resolve lost or delayed baggage with proactive updates and delivery scheduling.

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Claim Filing & Compensation

Streamline regulation-based claim workflows (e.g., EC261) with AI-assisted validation and processing

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Claim Filing & Compensation

Streamline regulation-based claim workflows (e.g., EC261) with AI-assisted validation and processing

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Claim Filing & Compensation

Streamline regulation-based claim workflows (e.g., EC261) with AI-assisted validation and processing

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Refunds & Claims Processing

Automated updates on refund eligibility, claim status, and resolution progress.

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Refunds & Claims Processing

Automated updates on refund eligibility, claim status, and resolution progress.

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Refunds & Claims Processing

Automated updates on refund eligibility, claim status, and resolution progress.

Enterprise Impact

Enterprise Impact

Metafore's travel orchestration intelligence bridges contact centers, operational systems, and loyalty ecosystems to enable

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Faster disruption recovery

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Faster disruption recovery

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Faster disruption recovery

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Fewer inbound inquirie

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Fewer inbound inquirie

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Fewer inbound inquirie

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Higher CSAT

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Higher CSAT

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Higher CSAT

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Unified agent workspace

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Unified agent workspace

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Unified agent workspace

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Connect With Us

Request a demo to learn how Metafore can transform your enterprise.

contact us

Connect With Us

Request a demo to learn how Metafore can transform your enterprise.

contact us

Connect With Us

Request a demo to learn how Metafore can transform your enterprise.